Frequently Asked Questions
Everything you need to know about your SPELAB shopping experience.
How long does shipping take?
Standard shipping typically takes 5-10 business days, while express options are available for delivery within 2-4 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a request.
How do I find my correct size?
Each product page features a detailed size guide with measurements. We recommend comparing these to your own body measurements for the most accurate fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Are the materials ethically sourced?
At SPELAB, we prioritize quality and ethics. We partner with certified manufacturers who adhere to strict fair labor practices and sustainable material standards.